Wednesday, March 25, 2009

Reining in the Credit Card Industry

By Marc Korman.

I have only been married ten months and I am not used to paying bills for two yet. So a few months ago I was a few days late in paying one of the bills for a credit card my wife and I share. A BA, Masters, and half complete law degree had not prepared me for the ensuing fees, interest payments, and balance adjustments. I am not alone, as two articles in the Sunday Washington Post made clear.

In the Sunday Business section, the paper discussed the national changes coming to credit card rules. The Federal Reserve recently required credit card companies to make some changes that will begin to take effect in mid 2010. Among the highlights of the rules, credit companies will no longer be able to allocate payments to the balances with the lowest interest rates first, allowing balances with higher interest rates to continue accruing. The rules will also impose new notice requirements for interest rate increases. More information is available here.

Happily, my own state Delegate and the rest of the General Assembly are not just waiting for the feds, as discussed in the Metro section. The House of Delegates recently passed Delegate Bill Frick’s HB 1048. The legislation amends state contract law to limit the ability of credit card companies to:

1. Reserve the right to change material terms. Under current law, if a credit card company reserves the right to change material terms of the agreement, they can increase the interest rate on an existing credit card balance without an explicit provision allowing them to do so. If a cardholder cannot pay off the balance immediately, they are stuck with the new interest rate on the existing balance. HB 1048 would require the credit card companies to be more explicit if they are reserving the right to alter the rate on existing balances.

2. Trigger a default penalty based on another obligation. Currently, credit card companies can apply penalties to one credit card bill based on problems you have with other credit cards. So even if you pay your Visa bill each month, if you default on your American Express bill Visa can apply a default penalty.

Delegate Frick’s bill passed the House of Delegates 136-1 and now heads to the Senate for action. But it is not without controversy. There are questions about whether state action is preempted by the federal government in this area. But some legal uncertainty is no reason to oppose the bill. In 2006, Maryland passed breakthrough healthcare legislation requiring employers with more than 10,000 employees in the state to demonstrate that 8% of wages be applied towards employee healthcare. Courts found that the law was preempted by the federal government, but it helped advance the issue. One of the companies affected, Wal-Mart, has since revamped its employee healthcare practices. Although not perfect, their current policies are a major improvement of their old policies.

Similarly, even if Delegate Frick’s bill is later struck down by a court, credit card companies need to feel the pressure that their customers are tired of practices that abuse and confuse us. The new Federal Reserve rules and HB 1048 will increase the pressure on credit card companies and convince them to rein in their practices.

2 comments:

Rocky Lopes said...

Mark, it's a mess when these things happen. I, too, had a credit card payment arrive late, even though I processed it on-line a full week early.

However, I had that card for over ten years and was never, ever late (and I always paid in full and didn't ever carry a balance). So I called the bank, and persisted past the initial call-taker who is trained to say "no, no, no" until I got a manager who responded to me by waiving the fees and penalties and crediting them back to my account, as well as sending me a letter, in writing, promising that nothing negative about that situation would appear on a credit report.

I presume you have called the bank and tried to negotiate with them. If not, you don't "get" unless you ask.

Jason said...

Mark,

You have exposed the fallacy that emphasizes the need for financial literacy/management education. For five years, the Maryland Coalition for Financial Literacy (formed five years ago) has been working to with the various school systems around the state to do such a thing.

In Montgomery County, Superintendent Weast is firmly against implementing financial literacy as a required course for ALL high school students. However, the superintendent thinks that the high academic achievement of Montgomery County's students equals being knowledgeable about financial management.

If anything, the credit crisis that we are experiencing should be highlighting the need for broad finacial literacy education, as the economy and its financial products become more complex. But, the superintendent is worried that if the County has every high school student take a course that could benefit them for the rest of their life, then they may have to take one less AP exam. And, AP exam results make for great headlines, but does not get our students one step closer to being better managers of their money.

The truth is, whether a student goes to college or the trades, they will need to know financial management for the rest of their lives. It impacts homeownership, auto loans, credit cards, student loans, investment and retirement accounts, as well as insurance.

Mark, I appreciate you discussing your situation. I am highly educated and I screwed up a lot in college with credit cards and student loans before I got wise. I have essentially gotten rid of my credit cards. What about emergencies? I have an emergency fund to take care of emergencies. Before the next recession, which is inevitable, I suggest that every one else does the same.

Jason Jennings, Silver Spring